Nexopulse

Ready to Start Earning?

Contact our Grid trading specialists! We will provide professional bot setup and expert consultations on all aspects of automated trading.

Send Message

We respond within 12 hours.

Contact Methods

Technical Support

Help with bot setup, solving technical issues

[email protected]

General Questions

Information about platform, pricing and features

[email protected]

Partnership

Collaboration, integrations and business proposals

[email protected]

Feedback

Suggestions for improvement, reviews and ideas

[email protected]

Frequently Asked Questions

Answers to the most popular questions about our support and contact methods

We try to respond to all messages within 12 hours during business hours (9:00-21:00 UTC). Technical support is available 24/7.
Our team provides support in Russian and English. Don't worry if you speak another language — we can help with basic questions using online translator.
To help us quickly solve your problem, please include: your email, problem type, detailed description and screenshots (if applicable).
Yes, we'd be happy to provide personal consultations on bot setup and strategy development. Contact us through the form or by email to arrange a meeting.
Of course! Our technical support is available 24/7. Response time on weekends may be up to 2-3 hours for non-urgent requests.
Write to us at [email protected] with detailed description, reproduction steps and relevant screenshots.
Absolutely! We provide detailed guides, video tutorials and individual consultations for new users.
We value any feedback! Send your suggestions to [email protected] — every idea gets our attention.